Learning Management System

Learning Logistics across 3 companies.

Project Summary

Objective:

Come up with a redesign and strategy for an internal and external facing Learning Management System for 3 companies.

The Team:

Myself as UX/UI design lead, Trinity Education team, Tech Team, Burris and Honor Foods account teams.

Companies:

• Burris Logistics • Trinity Logistics

• Honor Foods • One Burris

How:

Whiteboard Sessions, Program Mapping, UX Wireframe Design, UI Design, Graphic Design Templates.

Result:

Refreshing branded experience and look for 3 company education systems.

Created multiple Canva graphic templates to enable the education team to update the platform as needed.

Challenge:

During my time at Trinity Logistics I took on the UX and UI redesign of the LMS. How do you redesign an outdated Learning Management System into a platform used by 3 companies under one corporate umbrella?

• Burris Logistics (parent company)

• Trinity Logistics

• Honor Foods

• One Burris (umbrella branding)

The Branding Problem

Burris Logistics recently bought Trinity Logistics and was now pushing the One Burris branding for all internal communications. The problem I found, was the Trinity LMS platform was going to be rolled out to external customers and freight carriers in the future. The One Burris branding would confuse them and keep them from educating themselves with our system.

UX Research

Researching Other Company’s Docebo Platforms

First Wireframe Iteration for discussion

Cross functional teams need to see something to discuss it. My philosophy is: “Give them something to respond to.” Since we were using Docebo, we had to test the limits of the software.

Early on in the process, I created these initial wireframes for 3 groups:

1) The Docebo support team, to test limitations of the program.

2) Our CSS programmer.

3) Internal teams across 3 companies to keep them focused on the content

I presented the different layouts with different branding to discuss the differences between branding on the 3 platforms.

Designing for Personas

These personas were developed early on in my time at Trinity. This lets us leverage personas across multiple projects.

Whiteboard Session

I prioritize getting into a room and planning out a project on the Whiteboard. We can get from an initial conversation to a first wireframe design in a good two-hour session.

Application Flow and Development Outline

Task flow focuses on a single path. It tell the story of a user completing one goal even when interacting with others in different applications. They are more focused and show a straight-way path, usually without decision junctions. My technique is to keep all of my users and stakeholder in mind when creating them. I keep them visually distinct using high contrast colors and easy to follow by flowing information from left to right.

Results

The final branded designs

I created layouts that worked in Docebo and could be used by all three companies with their branding.